Terms and ConditionsWelcome to MiYLO (Market In Your Local Online space). These Terms and Conditions govern your access to and use of our platform, including the website, mobile applications, services, and related tools (collectively referred to as the “Platform”). By using MiYLO, you agree to be bound by these Terms. Please read them carefully before proceeding.EligibilityUse of MiYLO is open to individuals who are at least 18 years old. If you are under 18, you may only use the platform with the involvement of a parent or legal guardian. By registering, you confirm that all details provided are accurate and up to date.Account Registration and SecurityTo access certain features of MiYLO, users are required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account. MiYLO reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.Vendor ResponsibilitiesVendors are required to provide accurate product descriptions, prices, and stock information. All goods listed must comply with Nigerian laws and regulations. Vendors are expected to fulfill orders promptly and deliver products as advertised. Counterfeit, illegal, restricted, or unsafe products are strictly prohibited, and accounts found in violation may be suspended or removed.Buyer ResponsibilitiesBuyers must provide accurate delivery details and complete payments using approved channels. Orders placed are binding once confirmed. Buyers are responsible for inspecting goods upon delivery and reporting any issues within the specified timeframe. Repeated cancellations, fraudulent activity, or misuse of the platform may result in suspension.Orders and PaymentsPayments for orders placed on MiYLO must be completed through approved methods, including debit or credit cards, bank transfers, wallet balance, and other supported options. Orders will not be processed in cases of payment failure. MiYLO may, under certain conditions, allow pay-on-delivery options.Delivery and LogisticsMiYLO works with verified delivery partners and riders to fulfill orders. While estimated delivery timelines are provided, they may vary due to traffic, weather, or other unforeseen circumstances. Buyers must ensure they or a trusted representative are available at the delivery location. MiYLO is not liable for delays caused by third-party logistics or customer unavailability.Returns, Refunds, and CancellationsBuyers may request returns for defective or incorrect items within 48 hours of delivery. Refunds are subject to vendor verification and approval. Certain products, such as perishable goods or opened hygiene items, may not be eligible for return. Repeated cancellations by buyers or vendors may lead to account suspension.Prohibited ActivitiesUsers may not post false or misleading information, attempt to hack or disrupt the platform, list or purchase prohibited goods, or engage in harassment, abuse, or fraudulent activities. Use of MiYLO for unauthorized financial activities or money laundering is strictly prohibited.Intellectual PropertyAll platform content, including logos, designs, images, and software, remains the property of MiYLO and is protected under intellectual property laws. Users are not permitted to copy, reproduce, or distribute any content without prior written permission.Privacy and Data ProtectionMiYLO collects and processes personal data in compliance with applicable laws. By using the platform, you consent to the collection, storage, and use of your information for service delivery. MiYLO does not sell personal data to third parties without user consent.Limitation of LiabilityMiYLO operates as an intermediary between vendors and buyers. We do not manufacture or own the products listed on the platform. MiYLO is not liable for damages resulting from vendor products, delivery delays, or buyer misuse. To the extent permitted by law, MiYLO disclaims liability for indirect or consequential damages.Dispute ResolutionUsers are encouraged to resolve disputes first by contacting MiYLO Customer Support. If unresolved, disputes may be referred to arbitration under Nigerian law.TerminationMiYLO reserves the right to suspend or terminate any account that violates these Terms. Users may close their accounts at any time, provided outstanding obligations are fulfilled.AmendmentsMiYLO may update these Terms and Conditions at any time. Updates take effect immediately once published on the platform.Governing LawThese Terms are governed by the laws of the Federal Republic of Nigeria.Terms and ConditionsWelcome to MiYLO (Market In Your Local Online space). These Terms and Conditions govern your access to and use of our platform, including the website, mobile applications, services, and related tools (collectively referred to as the “Platform”). By using MiYLO, you agree to be bound by these Terms. Please read them carefully before proceeding.EligibilityUse of MiYLO is open to individuals who are at least 18 years old. If you are under 18, you may only use the platform with the involvement of a parent or legal guardian. By registering, you confirm that all details provided are accurate and up to date.Account Registration and SecurityTo access certain features of MiYLO, users are required to create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activity carried out under your account. MiYLO reserves the right to suspend or terminate accounts suspected of fraudulent or abusive activity.Vendor ResponsibilitiesVendors are required to provide accurate product descriptions, prices, and stock information. All goods listed must comply with Nigerian laws and regulations. Vendors are expected to fulfill orders promptly and deliver products as advertised. Counterfeit, illegal, restricted, or unsafe products are strictly prohibited, and accounts found in violation may be suspended or removed.Buyer ResponsibilitiesBuyers must provide accurate delivery details and complete payments using approved channels. Orders placed are binding once confirmed. Buyers are responsible for inspecting goods upon delivery and reporting any issues within the specified timeframe. Repeated cancellations, fraudulent activity, or misuse of the platform may result in suspension.Orders and PaymentsPayments for orders placed on MiYLO must be completed through approved methods, including debit or credit cards, bank transfers, wallet balance, and other supported options. Orders will not be processed in cases of payment failure. MiYLO may, under certain conditions, allow pay-on-delivery options.Delivery and LogisticsMiYLO works with verified delivery partners and riders to fulfill orders. While estimated delivery timelines are provided, they may vary due to traffic, weather, or other unforeseen circumstances. Buyers must ensure they or a trusted representative are available at the delivery location. MiYLO is not liable for delays caused by third-party logistics or customer unavailability.Returns, Refunds, and CancellationsBuyers may request returns for defective or incorrect items within 48 hours of delivery. Refunds are subject to vendor verification and approval. Certain products, such as perishable goods or opened hygiene items, may not be eligible for return. Repeated cancellations by buyers or vendors may lead to account suspension.Prohibited ActivitiesUsers may not post false or misleading information, attempt to hack or disrupt the platform, list or purchase prohibited goods, or engage in harassment, abuse, or fraudulent activities. Use of MiYLO for unauthorized financial activities or money laundering is strictly prohibited.Intellectual PropertyAll platform content, including logos, designs, images, and software, remains the property of MiYLO and is protected under intellectual property laws. Users are not permitted to copy, reproduce, or distribute any content without prior written permission.Privacy and Data ProtectionMiYLO collects and processes personal data in compliance with applicable laws. By using the platform, you consent to the collection, storage, and use of your information for service delivery. MiYLO does not sell personal data to third parties without user consent.Limitation of LiabilityMiYLO operates as an intermediary between vendors and buyers. We do not manufacture or own the products listed on the platform. MiYLO is not liable for damages resulting from vendor products, delivery delays, or buyer misuse. To the extent permitted by law, MiYLO disclaims liability for indirect or consequential damages.Dispute ResolutionUsers are encouraged to resolve disputes first by contacting MiYLO Customer Support. If unresolved, disputes may be referred to arbitration under Nigerian law.TerminationMiYLO reserves the right to suspend or terminate any account that violates these Terms. Users may close their accounts at any time, provided outstanding obligations are fulfilled.AmendmentsMiYLO may update these Terms and Conditions at any time. Updates take effect immediately once published on the platform.Governing LawThese Terms are governed by the laws of the Federal Republic of Nigeria.
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